FAQ
membership
How do I sign up for a membership?
You can create an account directly on our website by clicking “Sign Up” in the menu. Once registered, you can choose your preferred membership plan and start accessing beats right away.
Can I cancel my membership at any time?
Yes, you can cancel anytime through your account settings. Once canceled, you’ll still have access until the end of your current billing period.
What happens if my payment fails?overzichtelijk te maken
If a payment fails, your membership will be paused. You’ll receive an email with instructions to update your payment method and reactivate your plan.
Privacy
Do you share my personal information with third parties?
No. We never share your personal information with any third parties.
How long do you store my data?
We securely store your data in our system for up to 5 years.
Why do you collect my personal data?
We only collect the data needed to process your orders and provide customer support.
Where can I read your full privacy policy?
You can find our complete Privacy Statement on the Privacy page of our website.
Can I request to delete my personal data?
Yes, you can contact us at info@mysteryproducer.net to request data removal.
beatstore
How does your beat store work?
Our beat store is powered by BeatStars. You can browse, preview, and purchase beats directly through their platform.
Do I need an account to buy beats?
Yes, you’ll need to create a BeatStars account to complete your purchase.
Can I listen to beats before buying?overzichtelijk te maken
Absolutely! You can stream all beats directly from the BeatStars player before making a decision.
Are your beats tagged or untagged after purchase?
Once you buy a license, you’ll receive the untagged version of the beat.
Can I request a custom beat?
Yes! You can contact us at info@mysteryproducer.net to discuss custom production.
Payments
What payment methods do you accept?
Currently, we only accept payments via PayPal.
Will you add more payment options in the future?
Yes, we plan to expand our payment methods soon.
Is it safe to pay through your website?
Yes, all transactions are processed securely through BeatStars and PayPal.
Do you offer refunds?
No, due to the digital nature of our products, all sales are final.
Can I get an invoice after payment?
Yes, an invoice will be included in your confirmation email.
Purchase
What happens after I buy a beat?
You’ll receive an email confirmation containing the beat files and your invoice.
How soon will I get my beat after payment?
Delivery is instant — you’ll receive your download link right after payment.
What file formats do you provide?overzichtelijk te maken
You’ll receive high-quality WAV and MP3 files, and track stems depending on your license.
Do I own the beat after purchasing a license?
You own the license to use the beat under the terms provided, not the full copyright.